Managed IT services for small and mid-sized businesses

We run Microsoft 365, security and day-to-day IT support for businesses in the United States, so your team can focus on its work. All services are delivered remotely under a written service agreement.

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Services

Microsoft 365 administration

Tenant setup and management, user and license administration, Exchange Online, Teams, SharePoint and OneDrive.

IT security

Multi-factor authentication, conditional access, email protection, endpoint security baselines and security reviews.

Device management

Enrollment, configuration and compliance of company laptops and mobile devices, including updates and policies.

User support

Remote help desk for your staff: account issues, access requests, email, collaboration tools and everyday IT questions.

Setup and projects

One-off work such as Microsoft 365 migrations, new office onboarding, security hardening and documentation.

Co-managed IT

Extra hands and expertise alongside your existing IT staff, with clear responsibilities agreed in writing.

Pricing and billing

Managed services: a fixed monthly fee per user or per device, agreed in a written service agreement before work begins.
Setup and projects: quoted as a fixed price or hourly rate and billed by invoice.
Payment: in US dollars by card or US bank transfer (ACH). Monthly fees are billed in advance.

Every client receives a written quote based on the number of users and devices. Request a quote.

Contact

Email: info@alzaibak.ventures
Phone: +1 (307) 424-1636
Mailing address: 30 N Gould St, Suite 67282, Sheridan, WY 82801, USA

We reply to all inquiries within one business day.

Terms of service

These terms apply to services provided by Alzaibak Ventures LLC ("we", "us"). Where a client has signed a service agreement with us, that agreement takes precedence over these terms.

Scope. The services, fees and service levels for each client are set out in a written quote or service agreement.
Payment. Invoices are due on receipt unless the agreement states otherwise. Recurring fees are charged monthly in advance.
Client responsibilities. Clients provide the access and information we reasonably need, and remain responsible for their own data, licenses and business decisions.
Liability. To the extent permitted by law, our total liability for any claim is limited to the fees paid for the services in the three months before the claim arose.
Governing law. These terms are governed by the laws of the State of Wyoming, USA.

Cancellation and refund policy

Monthly services can be cancelled at any time with 30 days' written notice to info@alzaibak.ventures. Service continues until the end of the notice period. Months already started are not refunded.
Setup and project work paid in advance is refunded in full if work has not started. Once work has started, completed work is charged and any unused prepaid amount is refunded.
Billing errors or duplicate charges are refunded in full. Please contact us first with any billing question so we can resolve it quickly.
Approved refunds are returned to the original payment method within 10 business days.

Privacy

We collect only the business contact and billing information needed to provide our services and invoice clients. Payments are processed by Stripe; we do not store card numbers. We do not sell personal information. Client data we access while providing services is used only for that purpose and handled as agreed in the service agreement. Questions: info@alzaibak.ventures.